What happens to your data on the GameSpot Casino guide

Who is responsible for what

The guide’s editorial team decides why and how the guide’s own data is processed and acts as the controller for it. The operator of the casino, 3-102-940230 S.R.L., acts as a separate controller for everything that happens on its platform and has its own Legal Terms and Privacy Policy, which the registration form asks you to accept by ticking a box. If you click from this guide to the operator, the guide’s policy stops applying at that point.

Data the guide receives

• Messages you send. If you write to [email protected], the guide receives your email address, your message and anything you attach.
• Technical logs. As on any website, the server records the page requested, the date and time, the address of the device and the browser type.
• Cookie choices. If you decline or accept optional cookies, that choice is stored so that you are not asked again on every page.

The guide has no accounts, no cashier and no registration form, so it does not collect names, dates of birth, identity documents or payment details. Please do not send them in a message. A reader who writes about a withdrawal problem only needs to quote the amount and the method, for example a $2,510 card withdrawal, and never the card number.

What begins only after you leave for the operator

The operator’s platform is where the sensitive data appears, so it helps to know what it asks for before you click. Registration takes one identifier, email, nickname or mobile phone, plus a password and a ticked consent box, and the profile step follows. A withdrawal can trigger a request for an identity document and proof of address. Deposits and withdrawals pass through Visa or Mastercard, Bitcoin, bank transfer, Skrill or Neteller, each with its own provider and its own privacy terms. The live chat widget asks for an optional name and an email address. Every one of these is collected by the operator, and any request to see, correct or delete such data has to go to the operator.
When you click a link from the guide to the operator, your browser normally tells the operator which page you came from. That is the only information about you that the guide’s links pass on.

Why the data is used

Messages are used to answer you and to check whether a figure on a page differs from the operator’s page. Logs are used to keep the site running and to spot abuse. Cookie choices are used to remember your preference. The data is not used to profile readers, to decide what a reader is shown, or to contact anyone about gambling offers.

A correction report, step by step

A reader who spots a bonus figure that differs from the operator’s page sends a message with the page name and the figure. The editorial team compares the figure with the operator’s page, replies from the same mailbox and, if the report is right, edits the page. The message and the reply are then kept as the record of why the page changed, within the retention period below. No other system is involved, and nothing from the message is published with your name.
The guide makes no automated decisions about readers and builds no profile of them.

Legal basis

For messages, the basis is legitimate interest in answering a question you asked and in correcting a published figure. Logs rest on the legitimate interest in running and securing the site. Optional cookies rely on your consent, which you can withdraw at any time. If you are in a country with a different framework, the closest equivalent basis applies.

Cookies

The guide sets cookies of two kinds. Essential cookies let a page load and store your consent choice. Optional measurement cookies, only if you accept them, count visits to understand which pages, such as Registration or Payments, are read the most. Declining optional cookies does not change what you can read. Cookies set by the operator’s platform after you click through are governed by the operator’s policy.

Sharing

Data is not sold. The guide shares data only with the hosting and email providers needed to run the site, and with authorities when a law requires it. The guide does not pass your email address to the casino, and the operator does not receive your messages.

Retention

Messages and their replies are kept for as long as needed to answer you and to document a correction, and no longer than 24 months after the last message. Server logs are kept for a short operational period and then deleted. Consent choices are kept until you change them or clear your browser.

Sharing within the editorial team

Only the editors who handle the mailbox read messages. A report that touches a figure, such as a 35x wagering requirement or a $25 reload minimum, may be passed to the editor who owns that page, with your email address removed if the figure can be checked without it.

Security

Access to the mailbox and the hosting account is limited to the editorial team, and the site is served over an encrypted connection. No method is perfectly secure, which is a further reason to keep documents, passwords and card numbers out of messages.

Transfers

Hosting and email providers may be located outside your country. Where data leaves your region, the guide relies on the safeguards your local law recognises, such as standard contractual terms with the provider.

Your rights

Depending on where you live, you may ask to see the data held about you, correct it, delete it, restrict its use, receive a copy, or object to its use. Write to [email protected] from the address you used, say which right you want to use and, where possible, quote the date of your message. Requests are answered within one month. If you are not satisfied, you may complain to the data protection authority in your country.

Minors

The guide is meant for adults aged 18 and over, the same age limit the operator applies to players. It does not knowingly collect data from anyone younger. If you believe a minor has sent a message, write to the contact address and it will be deleted.

Changes to this policy

When the policy changes, the effective date at the top changes with it. A substantive change, for example a new category of data, will be described on this page.

Who to write to about privacy

Questions about this policy, requests to use your rights and notices about minors all go to [email protected]. Use the subject line Privacy so the message reaches the right person without delay.